Students Staff

Listen Again

Takedown Policy

If the administrators of Listen Again are informed of a potential breach of copyright, or receive a plausible complaint that material infringes another law, the material will be withdrawn as quickly as possible and at least within a week to undertake further investigation.

How to complain

If you have discovered material in Listen Again which is unlawful, please contact the Listen Again administrator by email with the following information:

  • Your contact details.
  • Details of the Resource.
  • The website address where you found the content.
  • Details of your complaint.
  • If you are complaining about breach of copyright, please state if you are the rights owner or are authorised to act for them.

Please send your complaint to

email listenag (non-Essex users should add @essex.ac.uk to make a full eamail address), with the subject "Takedown"

The following 'Notice and Takedown' procedure will then be invoked

  1. We will acknowledge receipt of your complaint by email or letter and will make an initial assessment of the validity and plausibility of the complaint, possibly taking legal advice.
  2. If we believe that your complaint is valid the material will be temporarily removed until we have investigated more fully.
  3. We will contact the contributor who deposited the material. The contributor will be notified that the material is subject to a complaint, under what allegations, and will be encouraged to assuage the complaints concerned.
  4. The complainant and the contributor will be encouraged to resolve the issue swiftly and amicably and to the satisfaction of both parties, with the following possible outcomes:
    1. The material will be returned to Listen Again unchanged.
    2. The material will be returned to Listen Again with appropriate changes.
    3. The material will be permanently removed from Listen Again.
  5. If the contributor and the complainant are unable to agree a solution, the material will remain unavailable through Listen Again until a time when a resolution has been reached.

Acknowledgement

This policy is based largely on the notice and takedown policy developed by Jorum. It is available on the term of the Creative Commons Attribution-NonCommercial-ShareAlike 2.0 Licence.